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What happens if a gift box is returned?

If a gift is returned, a Delivery Assistant will reach out to the recipient via phone/email to find the best way to get them their surprise. We will reship the gift once at no additional charge.  If for any reason we are not able to contact the recipient, we will reach out to the purchaser for their assistance in coordinating delivery.

Please note: Gifts are non-refundable and an adult signature is required upon delivery.