If you would not like to receive a shipment of wines for a particular month, you are more than welcome to use our Skip a Month feature. When using this feature, you will neither receive nor be charged for wines that month.
We recommend you skip 48 hours before your monthly order date. You're welcome to use the Skip a Month feature as often as needed!
If you change your mind about skipping, you can resume so long as you do so before your next order date. Simply click Resume in the same spot.
You can find this feature in your account under the My Membership section. Where this lives will be different whether you're on a desktop, using a mobile device, or on the Winc iOS App:
|MOBILE SITE||WINC iOS APP||DESKTOP SITE|
|1. Login||1. Login||1. Login|
|2. Click on the 3 stacked lines||2. Click on the 3 stacked lines||2. Click on "Hello, __"|
|3. Click on "Hello, __"||3. Click on "Account Settings"||3. Click on "My Membership"|
|4. Click on "My Membership"||4. Click on the "Skip a Month" dropdown||4. Click on the "Skip a Month" button|
|5. Click on the "Skip a Month" dropdown||5. Click on the "Skip a Month" button to confirm the skip||5. After the pop-up appears, click on the "Continue to Skip" button to confirm the skip|
|6. Click on the "Skip a Month" button|
|7. After the pop-up appears, click on the "Continue to Skip" button to confirm the skip|
Please note that when you Skip a Month, you do forfeit any wines you've previously placed in your box. However, as long as those selections are still available, you can put them back in to save for the next month as soon as you're done skipping.
I'm afraid I might forget to Skip a Month, what should I do?
Please add email@example.com to your contact list to make sure you're getting important emails.
We find it helpful to set a monthly calendar reminder for a few days before your order date, too.