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The carrier attempted to deliver my wine but I missed the delivery. What do I do now?

If you just missed your delivery, please know FedEx will attempt to deliver it up to 3 times in total. Check your tracking number to be updated on when their next attempt will be. Your tracking number can be found at anytime under your Order History.

If you know you won't be home for the next attempt, here's a solution that may help you out!

Schedule to pick up at a FedEx Office location for free

1. Visit your tracking link on FedEx.com (You can access your tracking number from your Order History page)

2. Click the purple "Customize Delivery" button to select the "Hold at Location" option

3. Enter your order's original shipping address to select the location of your choice

4. As soon as it's delivered, your tracking link will indicate it’s available for pick up. Visit the location within 5 business days with your I.D. and tracking number.

Feel free to contact us if you need any assistance!

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