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Can I return an order that I received as a gift?

We offer the same Satisfaction Guarantee for all Winc orders. If you are dissatisfied with the quality or taste of your product, please contact us immediately by texting us or live chatting us using the Support button below. We will gladly credit you the full value of your bottle towards another wine of your choosing in a future shipment.

Please note, however, that all gift cards and gift boxes are final sale and non-refundable. Restrictions apply. Please ask a Winc Concierge for more details.

We reserve the right to deny Satisfaction Guarantee to customers who abuse the policy.