How can I contact Winc for support?

We love helping you out! To best do so, you can browse through all of our Support Articles 24/7 to get detailed answers to FAQs.

If you'd like to reach us via email, use the contact form at any time or email us directly at We strive to get back to you within 24hrs; however, we are currently experiencing delays due to high volumes.

For immediate assistance, you can chat on our website or text us at (855)282-5829. (Please note that our phone support line is temporarily unavailable due to the pandemic.) Our hours are:

  • Monday - Friday 6am-5pm PT
  • Saturday and Sunday 7am-4pm PT

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We can't wait to speak with you!