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I have a question about my Wonderful Wine Co. order. How can I get in contact?

If you'd like to reach us via email, use the contact form at any time or email us directly at support@winc.com. We strive to get back to you within 24 hours.

For immediate assistance, you can text us at (855)282-5829 or chat us on winc.com(Please note that our phone support line is temporarily unavailable due to the pandemic.) Our hours are:

  • Monday - Friday 6am-5pm PT
  • Saturday and Sunday 7am-4pm PT

The Wonderful Wine Co. is a brand created by Winc, so we share the same wonderful concierges.