I have a question about my Broad & Pattison order. How can I get in contact?

If you'd like to reach us via email, use the contact form at any time or email us directly at We strive to get back to you within 24 hours.

For immediate assistance, you can text us at (855)282-5829 or chat us on note that our phone support line is temporarily unavailable due to the pandemic.) Our hours are:

  • Monday - Friday 6am-5pm PT
  • Saturday and Sunday 7am-4pm PT

Broad & Pattison brand wines are created by Winc, so we share the same wonderful customer support team.