About Winc
Winc Brands
Account Settings
- Can I cancel my membership?
- How to Winc: Rate a bottle
- Where can I find my Recommended Wines?
- What is the Palate Profile Quiz?
- How do I Skip a Month?
- How do I rate and add notes for a wine I’ve received?
Orders
- How can I purchase Winc wines if I am not a member?
- How many bottles can I order each month?
- When I really enjoy a wine from a previous month how do I order more?
- How does the Ship Now feature work?
- Where can I find the status of my Membership order?
- Why was my Winc Membership order rejected?
Billing & Credits
- How can I pay for a Winc Membership?
- Can I use credits towards a Winc Membership order?
- Do my credits expire?
- When will my credit card be charged?
- Will I be charged sales tax on my orders?
- How do I change my billing information?
Shipping & Returns
- When should I expect my order to arrive?
- I just placed an order and realized my order's shipping address is incorrect, can I edit it?
- How much does shipping cost for Membership orders?
- Should I ship to my home, work address, or FedEx Office?
- Who can accept a shipment from Winc?
- How can I track my membership order once it ships?
Promos & Member Benefits
Gift Cards
- More Winc Gift FAQs
- How do Winc gift cards work?
- Why do you give gift cards starting at $60?
- Can I use credits to purchase a Winc gift card?
- Where can I find my gift card order history?
- How do I redeem my gift card?