Winc Membership & Gifts
About Winc
- How can I help support those affected by the wildfires in Northern California?
- What is Winc and how does Club W fit in?
- What is a Winc Membership?
- How do I join the Winc Membership?
- How much does it cost to join the Winc Membership?
- Do I have to join the Winc Membership in order to place an order?
Account Features
- ★ How to Winc: Rate a bottle
- Where can I find my Recommended Wines?
- What is the Palate Profile Quiz?
- How do I Skip a Month?
- How do I find a specific wine or varietal on your site?
- How do I rate and add notes for a wine I’ve received?
Orders
- How many bottles do I need to purchase if I am not a Winc member?
- How can I purchase Winc wines if I am not a member?
- What happens if I don’t pick any wines for the month?
- Can I change the wines I am set to receive every month?
- How many bottles can I order each month?
- When I really enjoy a wine from a previous month how do I order more?
Billing & Credits
- How can I pay for a Winc Membership?
- Can I use credits towards a Winc Membership order?
- Do my credits expire?
- When will my credit card be charged?
- Will I be charged sales tax on my orders?
- How do I change my billing information?
Shipping & Returns
- How much does shipping cost for non-member orders?
- I just placed an order and realized my order's shipping address is incorrect, can I edit it?
- How much does shipping cost for Membership orders?
- When will my Winc shipment be delivered each month?
- Should I ship to my home, work address, or FedEx Office?
- Who can accept a shipment from Winc?
Promos & Member Benefits
- Am I eligible to receive referral credits if I am not a Winc member?
- Am I eligible for promos if I am not a Winc member?
- How do Winc's Give A Box and referral programs work?
- What benefits can I get as a member?
- What are the different promotions that Winc offers?
- Why can't I redeem my promo code?
Gift Cards
- How do Winc gift cards work?
- What are the options for sending a gift card?
- Why do you give gift cards starting at $60?
- Can I use credits to purchase a Winc gift card?
- Where can I find my gift card order history?
- How do I redeem my gift card?
Gift Boxes
- What is included in a Winc gift box?
- Can I use my Winc account to purchase gifts? Can my Winc credits be applied towards gifts?
- What are the shipping options for gift boxes?
- How do I track my Winc gift box?
- I need help with the delivery of my gift. What do I do?
- How does the signature delivery work for gift boxes?