Shipping & Returns
- When should I expect my order to arrive?
- How much does shipping cost for non-member orders?
- I just placed an order and realized my order's shipping address is incorrect, can I edit it?
- How much does shipping cost for Membership orders?
- Should I ship to my home, work address, or FedEx Office?
- Who can accept a shipment from Winc?
- How can I track my membership order once it ships?
- My order just shipped, but I won’t be home to sign for delivery, what can I do?
- The carrier attempted to deliver my wine but I missed the delivery. What do I do now?
- I'm going to miss/I missed the last delivery attempt, do I have any other options?
- Can I request an alternate shipping date?
- How do I change my shipping address?
- How do SMS shipping notifications work?
- What do I do if my wine is damaged or a bottle appears to be missing?
- What do I do if I don't like my wine?
- How can I return my wine?
- How long does it take to process a refund?
- I live on the West Coast. Why is my shipment coming from Pennsylvania this month?
- Are there states or zip codes where Winc cannot deliver wine? Are there shipping restrictions on specific wines?
- Does the state of Michigan have specific shipping restrictions?
- Can I have an order shipped to a P.O. Box?
- Can I have a product shipped internationally?