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  1. Winc
  2. Shipping & Returns

Shipping & Returns

  • When should I expect my order to arrive?
  • I just placed an order and realized my order's shipping address is incorrect, can I edit it?
  • How much does shipping cost for Membership orders?
  • Should I ship to my home, work address, or FedEx Office?
  • Who can accept a shipment from Winc?
  • How can I track my membership order once it ships?
  • My order just shipped, but I won’t be home to sign for delivery, what can I do?
  • The carrier attempted to deliver my wine but I missed the delivery. What do I do now?
  • I'm going to miss/I missed the last delivery attempt, do I have any other options?
  • Can I request an alternate shipping date?
  • How do I change my shipping address?
  • How do SMS shipping notifications work?
  • What do I do if my wine is damaged or a bottle appears to be missing?
  • What do I do if I don't like my wine?
  • How can I return my wine?
  • How long does it take to process a refund?
  • I live on the West Coast. Why is my shipment coming from Pennsylvania this month?
  • Are there states or zip codes where Winc cannot deliver wine? Are there shipping restrictions on specific wines?
  • Does the state of Michigan have specific shipping restrictions?
  • Can I have an order shipped to a P.O. Box?
  • Can I have a product shipped internationally?
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